The platform
Built for the way town clerks actually work.
ClerkWrk handles the boring parts so clerks can focus on the people in their lobby.
A resident-facing flow that actually finishes
One question per screen. Big buttons. Plain language. Mobile-first design that doesn't ask older residents to remember a password they made up six months ago. The whole license application takes under three minutes for a returning resident.
Walk-in kiosk mode
The same software, fullscreen, with oversized touch targets and large type. Auto-resets between users. Pairs with the tablet, secure mount, and receipt printer we install at town hall.
Clerk admin dashboard
Search residents and dogs, enter mail-in applications with one form, record cash and check payments, filter to expired licenses in one click, and export everything as CSV. An annual Reports tab totals licenses issued and revenue collected — ready to print for the selectboard.
Smart renewals
Automated email reminders at 30, 14, and 3 days before expiration, plus a one-time notice when a license lapses. For residents without email, generate a printable, envelope-ready renewal letter for every expired license in one click.
Tag fulfillment
When a resident pays online, we package and mail their dog tag for the town — tags, envelopes, and postage handled. No inventory in the clerk's desk drawer, no afternoon spent stuffing envelopes.
Payments that settle to the town
Each town's funds settle directly to the town's bank account through Stripe Connect. We never custody the money. Convenience fees are configurable per town — absorb the card fee or pass it through. Card, cash, check, money order — all logged in one place.
Rabies and spay/neuter uploads
Drag-and-drop on desktop, camera capture on mobile. Files stored privately with short-lived signed links — never on a public URL.
Multi-tenant from day one
Each town has its own branding, fees, deadlines, application questions, and clerk accounts. No data leaks between towns — enforced at the database query layer.
Built for accessibility
Plain language, real form labels, keyboard navigation, screen-reader friendly. Designed first for residents 60 and up, because they're the ones licensing dogs at town hall.
Audit trail
Every state-changing action — license issued, payment recorded, settings edited — writes to an audit log. When the selectboard or auditors ask, the answer is one query away.
Next on the roadmap
Burial permits. Beach and shellfish stickers. Vital records requests. SMS reminders. Spanish and Portuguese translations. One platform, every counter service.
See it on real data.
We'll set up a demo with your town's fees and license year. Takes about 20 minutes.
Request a demo